ReeseEllis

FxPro2026-10-19

My FxPro account 516895840 held only $15, yet the server allowed a full 1.00 lot of XAUUSD, where a point was worth $10. In writing, support said unlimited leverage was in use and my free margin met the requirement. I consider that a failure of the broker’s risk controls. The trade moved more than 800 points in my favor, with potential profit over $801, but the broker closed it for insufficient funds and left a negative balance. I asked to have more than $34 in profits restored and the negative balance cleared. Support blamed my lot size, closed the chat and responded with standard emails. I have the statements and transcripts, including the admission about leverage, and would warn traders about what happened.