CharlieStone

浦匯2026-10-30

I lost $6,000, faster than I’ve ever lost money trading, while the FxPro platform froze. Chat took too long for a live position and support claimed they couldn’t find my account, even after I sent screenshots of the freeze and my activation email showing the account number. They told me to email instead and refused to check with the back end. The platform came back about an hour later. Everything else on my internet worked, and I’d seen shorter freezes as often as five times in a day. I don’t think a general outage clause excuses that pattern. In response to FxPro: I already gave your team the account details, screenshots and conversation records. How could I place a live trade on an account your team said it couldn’t find? I’m keeping the chat records, intend to have my legal team contact yours and want other traders to know why I hold the broker responsible.