I carried a position through the market closure. On reopening, the price jumped about 17,000 points and roughly $59,000 in profit showed in my account. ActivTrades reversed the result and then closed the account, citing clauses 27.1 and 27.1.3. They haven’t identified the action they say broke those terms or explained the reversal in detail. I’ve asked for the execution records, opening Bid and Ask and specific contractual grounds. I expect a generic reference to the terms, but I want them to address the actual trade. I’ve filed a formal complaint, plan to raise it with the relevant regulators and will pursue legal action if necessary. I’d urge anyone considering a large deposit to investigate thoroughly first.
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SkylerCole
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